10 Best Online Therapy Picks for 2023

10 Best Online Therapy Picks for 2023: Online therapy, or teletherapy, involves remote therapy sessions that you do via video calls, chat rooms, email, or telephone. It has spiked in popularity ever since therapists expanded their offerings to keep people safe during the COVID-19 pandemic.

10 Best Online Therapy Picks for 2023

Many people prefer teletherapy because it’s often more convenient, private, and affordable than face-to-face sessions. Online platforms also help make therapy more accessible to people who have time constraints, must stay at home, or live in remote areas.

Our team of medical experts carefully vetted each online therapy service. They considered the medical credibility, business practices, and social impact of each platform to ensure they meet our high standards.

A mental health professional from the Healthline Medical Network medically reviewed this article to provide insights, offer advice, and verify that the medical content is accurate.

We considered many criteria when selecting the best online therapy platforms, including:

  • mental health professionals who are all licensed psychotherapists, psychologists, or psychiatrists
  • a simple sign-up process
  • positive customer feedback
  • flexible payment options and fees
  • a range of subscription options and services
  • insurance coverage
  • financial assistance
  • therapists with a wide range of expertise, including anxiety, depression, trauma, relationship issues, substance use, grief, and eating disorders

In early 2022, Healthline’s Consumer Insights team conducted a study to learn what online therapy users value the most. Based on our findings, we concluded that many participants turn to online therapy for:

  • anxiety
  • depression
  • stress
  • relationship issues

We also found:

  • Pricing is a key component in choosing the best online therapy platform.
  • Common complaints from online therapy users include not feeling like they were being heard or feeling like there was a lack of trust.
  • Convenience, accessibility, and immediate access to a therapist are all important factors in picking a good online therapy program.

We kept all of these factors in mind when deciding on our list of the best online therapy services.

A quick look at the 10 best online therapy services of 2023

1. BetterHelp  

BetterHelp has the largest network of qualified therapists and a user-friendly platform. It’s easy to switch therapists and cancel your plan. Plus, the company provides financial assistance to qualified individuals.


Talkspace offers several communication platforms, therapy options, and flexible subscription plans. Plus, the company can prescribe medication and accepts insurance.

3. Online-Therapy.com

Online-Therapy.com uses CBT to treat a range of mental health conditions and behaviors, making it great for self-improvement. Treatment includes yoga, meditation, and worksheets.

4. Amwell

With a user-friendly platform and the ability to select your healthcare professional, Amwell is our top pick for mental and physical health services. You have the option to hide your view of your face during sessions

5. MDLive

MDLive provides treatment with a psychiatrist, lets you choose your provider, and provides low cost prescriptions.

6. 7 Cups

Offering free services and a low cost monthly plan, 7 Cups is our top pick for affordable online therapy. The platform provides counseling, emotional support, and peer support.

7. ReGain

With counselors who specialize in relationships and plenty of satisfied clients who report positive outcomes, ReGain is our top choice for couples therapy

8. Teen Counseling

Teen Counseling is a good resource for teens, parents, and guardians. The platform has therapists who specialize in finding solutions to teen issues and encouraging positive changes.

9. Pride Counseling

This therapy options offers a safe, supportive space for LGBTQ people to obtain mental health care. Pride Counseling connects you to an LGBTQ affirming therapist.

10. Doctor on Demand

Doctor on Demand is our top pick for people who want to do single sessions instead of subscribing to a plan. The platform provides psychologists and psychiatrists. You can also connect to a healthcare professional for health and wellness checkups.

Take the time to find a teletherapist who is a good match for your needs, preferences, and expectations. If you prefer a specific type of therapy, find a therapist specializing in this treatment modality. You can also ask a healthcare professional, colleague, or friend to recommend a therapist.

Many online platforms use your answers from an online questionnaire to match you with a therapist. You may have the option to choose a therapist specializing in a specific issue or condition. If possible, visit the company website to read bios and online reviews to get a feel for different therapists, their approaches, and what to expect.

Sometimes it’s possible to have a short consultation with your therapist before committing to sessions. You can ask your potential therapist about their approach, the expected outcomes, and the approximate duration of treatment.

You’ll also want to make sure the therapist’s availability suits your schedule, especially if you plan to contact them outside of standard hours.

Questions to ask yourself when choosing a virtual therapist:

  • What expectations do I have for my therapist?
  • Do I prefer my therapist to be of a specific age or gender?
  • Do I feel comfortable enough to be open, honest, and vulnerable with this therapist?
  • Does this therapist seem trustworthy, respectful, and competent?
  • How much time can I devote to homework outside of sessions?

How much does online therapy cost?

There’s no doubt that therapy is expensive. The average out-of-pocket cost for a session can range from $75 to $150. Fortunately, online counseling — in many cases — is more affordable.

If you have insurance that covers mental health services, start by contacting them to see if the service you’re interested in is part of their network. You’ll also want to find out if the online platform you’re using takes insurance. Many companies do not, so it’s worth looking at a few different sites to see if one fits your needs and accepts insurance.

Some top online therapy programs offer different subscription plans to make counseling more affordable. Some private therapists who provide online counseling offer a sliding scale, with some willing to lower costs as much as 50 percent.

The other place to check is with your EAP. Many employers offer mental health benefits as part of their EAP package.

Finally, community-based behavioral health clinics offer free or low cost services to anyone who qualifies.

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